Assistant Manager
Core
Supervise daily front desk operations and ensure optimum service for hotel guests and visitors.
Role type
Front Office Assistant Manager
Builds
Guest arrival/departure processes, shift operations, and hotel administrative support
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service management, team supervision, shift coordination, cross-departmental communication, complaint handling, procedure implementation
Preferred skills
Natural leadership, team motivation, customer-focused approach
Technologies
None stated
Responsibilities
Oversee guest arrivals and departures, manage staff tasks, review and implement procedures, coordinate with other departments, provide management presence for guest needs, lead shifts across departments, assist with F&B outlet operations
Seniority
Mid-level, hands-on IC
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