Spa/Fitness Attendant I (Full Time)
Core
Frontline hospitality role managing guest reception, spa/fitness facility operations, and linen management at a luxury resort.
Role type
Spa/Fitness Attendant
Builds
Guest service experiences and operational efficiency for spa, fitness, and reception areas
Domain
Luxury Hospitality / Wellness
Deliverable
client delivery
Required skills
Guest engagement, telephone inquiry handling, facility knowledge, payment processing, treatment booking assistance, cash handling, inventory management, equipment maintenance, personal grooming standards
Preferred skills
Experience in Four or Five Diamond environments, problem-solving abilities
Technologies
Microsoft Word, Microsoft Excel, Point of Sale (POS) systems
Responsibilities
Greet guests and answer telephone inquiries, escort guests and assist with facility usage (sauna, steam, fitness), collect payments and operate POS systems, assist with treatment bookings and scheduling, maintain cleanliness and sanitary conditions of the facility and locker rooms, distribute and manage linen inventory, report equipment deficiencies
Seniority
Entry-level to Junior, hands-on IC