Air Export Agent (US Template)
Core
Assist managers and supervisors in the Air Export Department to ensure the timely movement of freight and provide exceptional customer service for international shipments.
Role type
Air Export Agent (US Template)
Builds
International export shipments via air freight
Domain
Logistics / Air Freight / International Trade
Deliverable
product features
Required skills
International export documentation, vendor rate negotiation, billing and accounts payable management, data entry, compliance with government regulations, customer relationship management, team mentorship, operational reporting analysis, system process improvement
Preferred skills
Hazardous Materials certification, market and product knowledge
Technologies
edoc, export database, BNP report, AJAX report, Excel, Word
Responsibilities
Prepare documents for international transportation, coordinate and negotiate rates with contracted vendors, ensure accurate billing for clients and vendors, monitor shipment reports for customer satisfaction, audit files and update event codes, evaluate vendors and create corrective action plans, mentor team members and allocate workloads, maintain accounts payable within 30 days, respond to customer requests for competitive pricing
Seniority
Individual Contributor, supporting leadership