Staff Site Reliability Engineer - Federal
Core
Maintain and develop the reliability, scalability, and performance of ServiceNow's Government Community Cloud infrastructure for US Public Sector customers.
Role type
Staff Site Reliability Engineer (Federal)
Builds
24x7 production support for Government Community Cloud infrastructure
Domain
Public Sector / Cloud Infrastructure (Azure, AWS)
Deliverable
production ML models | infrastructure
Required skills
Linux systems, software development, DevOps automation, CI/CD pipelines, Cloud technologies (Azure, AWS), coding (Python, JavaScript, Ruby), database administration (Postgres, MySQL), observability and monitoring, networking (IP addressing, routing)
Preferred skills
Experience with ServiceNow Platform, AI integration in work processes
Technologies
Linux, Azure, AWS, Python, JavaScript, Ruby, Postgres, MySQL
Responsibilities
Provide sustainable resolution to infrastructure issues, proactively prevent repeatable issues, drive initiatives to improve reliability and performance, drive a culture of automation, drive monitoring and automation initiatives
Seniority
Staff, hands-on IC