Infrastructure Systems Administrator
Core
Administers and modernizes a self-hosted ServiceNow platform on AWS, integrating advanced AI capabilities (LLMs, Bedrock) for US federal defense clients.
Role type
Senior Infrastructure Systems Administrator (ServiceNow/AWS)
Builds
Self-hosted ServiceNow ITSM platform with embedded AI features for government missions
Domain
US Federal Defense / IT Service Management / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Linux server administration, AWS infrastructure management, ServiceNow platform administration, RHEL 9, Windows Server, AWS AI Services integration, MCP server configuration
Preferred skills
ServiceNow Certified System Administrator (CSA), AWS AI Services experience
Technologies
RHEL 9, Windows Server, AWS (EC2, RDS, ALB, Bedrock), ServiceNow (Zurich), MCP
Responsibilities
Administers RHEL 9 and Windows servers supporting ServiceNow; manages core AWS infrastructure (EC2, RDS, ALBs); deploys and maintains ServiceNow AI capabilities (Now Assist, AI Search, Predictive Intelligence); integrates ServiceNow with AWS Bedrock and LLM backends; performs platform upgrades with minimal disruption; develops proof-of-concept solutions for emerging technologies; troubleshoots third-party integrations.
Seniority
Senior, hands-on IC
