Customer Support Representative
Core
Deliver exceptional customer support by addressing inquiries, resolving issues, and maintaining high customer satisfaction via phone and digital channels.
Role type
Customer Support Representative
Builds
Customer support interactions and resolutions
Domain
Customer Service
Deliverable
client delivery
Required skills
English fluency (B2/C1), problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
CRM tools familiarity, experience in customer-facing roles
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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