Patient Liaison-Plastic Surgery Full Time Days
Core
Overseeing the service experience for all patients and ensuring optimal use of practice resources in a Plastic Surgery clinic.
Role type
Patient Liaison
Builds
Patient service experience and operational efficiency
Domain
Healthcare / Plastic Surgery
Deliverable
client delivery
Required skills
scheduling, patient registration, data collection, billing error resolution, patient education, relationship management
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment plan compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education materials; answers incoming inquiries; conducts follow-up to ensure compliance with testing and prescriptions.