Overnight Front Desk Agent
Core
Audit, balance, and report on hotel operations (food & beverage, front desk, rooms) to ensure accurate financial data and prevent fraud, while also performing guest check-ins/check-outs and basic staff supervision.
Role type
Overnight Front Desk Agent (Night Audit & Guest Services)
Builds
Daily financial reports, guest response logs, and operational snapshots for hotel management.
Domain
Hospitality / Hotel Operations
Deliverable
dashboards & analysis
Required skills
Cash handling, register operation, data entry, guest relations, basic supervision, report compilation
Preferred skills
Accounting background
Technologies
Personal computer, cash register, calculator
Responsibilities
Audit and balance F&B outlets and front desk transactions; run nightly night audit; perform guest check-ins and check-outs; compile guest feedback data; supervise 3rd shift staff; generate daily operational reports.
Seniority
Entry-level, hands-on IC