Rehab Services Patient Liaison-Part-time Days Shift
Core
Oversees patient service experience and ensures optimal use of practice resources in a healthcare setting.
Role type
Patient Liaison
Builds
Patient service experience and operational efficiency
Domain
Healthcare / Patient Services
Deliverable
client delivery
Required skills
scheduling, patient registration, billing error resolution, patient education, data collection, relationship management
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education materials; answers incoming inquiries regarding practice operations; conducts follow-up to ensure adherence to testing and prescriptions.