Rehabilitation Patient Liaison Float Locations-Part-time Days
Core
Front office specialist managing patient scheduling, registration, and clerical operations for rehabilitation services.
Role type
Front office patient access specialist
Builds
Patient appointment schedules and registration records
Domain
Healthcare / Rehabilitation Services
Deliverable
product features
Required skills
Front office experience, Computer literacy, EPIC scheduling and registration, Patient demographic management, Insurance and billing data entry, Cash and credit card payment processing, Work queue monitoring, Fax management
Preferred skills
Critical thinking, Prioritization, Customer service
Technologies
EPIC
Responsibilities
Greet staff and patients, answer department telephone calls, schedule and reschedule patient visits, manage department appointment reports in EPIC, obtain and update patient demographic and insurance information, collect cash and credit card payments, monitor rehabilitation work queues, manage therapist schedules, coordinate with coding and patient accounts teams, manage faxing documentation to insurance companies.
Seniority
Entry-level to Mid-level