Copy of Manager, Salesforce Administration
Core
Lead the stewardship and evolution of the Salesforce ecosystem, focusing on Sales, Service, and Experience Clouds, integrations, security, and team development.
Role type
Senior Salesforce Administrator (Team Lead)
Builds
Business-critical Salesforce solutions, integrations, and platform governance
Domain
Enterprise CRM (Salesforce) and Integration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce administration, team leadership, platform security, integration management, release management, data governance, DevOps practices, AI adoption
Preferred skills
Experience with Agentforce, Salesforce AI capabilities, enterprise AI tools
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Slack API, GitHub, Okta, AppExchange
Responsibilities
Lead and develop the Salesforce team, set priorities and standards, and foster an environment of ownership. Own the health and evolution of core clouds and enforce platform standards. Manage integrations, APIs, and operational monitoring for reliability. Design and maintain security architecture and access controls. Optimize licensing and manage certificate lifecycles. Execute disciplined release management and DevOps practices. Champion data quality and provide actionable platform insights. Evaluate and adopt emerging AI capabilities like Agentforce.
Seniority
Senior, hands-on IC with leadership responsibilities