სერვის ცენტრის მენეჯერი - (მოვალეობის შემსრულებელი) - ხელვაჩაური
Core
Managing a bank branch service center, coordinating staff performance, monitoring service processes, and ensuring high-quality client service delivery.
Role type
Service Center Manager (Acting)
Builds
Bank branch operations and client service delivery
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team coordination, process monitoring, sales plan execution, staff training, internal audit communication, operational decision-making, cash handling oversight, document formatting, problem resolution, leadership, teamwork, result orientation, AI tools readiness
Preferred skills
None stated
Technologies
AI tools, modern technologies
Responsibilities
Coordinate and motivate branch staff, monitor service processes and wait times, ensure quality client service, control sales plan execution, distribute tasks, support sales initiatives, escalate client feedback to headquarters, perform temporary additional functions, explain audit findings, execute leadership tasks, oversee cash operations and deposit limits, format operational documents, resolve client issues, train staff, monitor service standards, ensure procedural compliance, report operational problems, make operational decisions.
Seniority
Mid-level, hands-on IC