Maître d'Hôtel - Responsable de Salle (H/F)
Core
Oversee front-of-house operations, manage the dining team, and ensure high-quality guest service in a Michelin-starred fine dining restaurant.
Role type
Senior Front-of-House Manager (Maître d'Hôtel)
Builds
5-star dining experiences for guests at a Relais & Châteaux hotel
Domain
Luxury hospitality / Fine dining
Deliverable
client delivery
Required skills
Team supervision and coordination, Service standards enforcement, Guest relationship management, Cash handling and financial procedures, Cross-department communication (kitchen/front-of-house), Staff training and mentoring
Preferred skills
Passion for gastronomy and wine, High-end service etiquette, Crisis management, Adaptability, Attention to detail
Technologies
POS systems, Reservation management tools
Responsibilities
Welcome and accompany guests with elegance, Supervise and coordinate the dining team daily, Ensure smooth service flow and guest satisfaction, Manage special requests and unexpected situations, Maintain communication between dining room, kitchen, and management, Participate in staff training and development
Seniority
Senior, hands-on IC