Room Division Manager @ ibis Thane
Core
Manage the Rooms Division (Guest Service and Housekeeping) to ensure profitable operations, high service standards, and revenue maximization for the hotel.
Role type
Senior operational manager (Rooms Division)
Builds
Guest service experiences, clean rooms, and optimized room sales
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Commercial awareness, decision making, people management, problem solving, strategic orientation, operational control, budget management, guest relations, inventory control, team deployment
Preferred skills
Change management, motivating others, organization savvy, people development
Technologies
Property Management Systems (PMS), booking systems, reporting tools
Responsibilities
Oversee daily room readiness, cleaning, and maintenance; manage room sales, overbooking, and revenue targets; control operating expenses and departmental budgets; coordinate with Housekeeping, Front Office, and Engineering; handle VIP guest relations and complaints; deploy staff and manage payroll; ensure compliance with brand standards and safety protocols.
Seniority
Senior, hands-on IC