Salesforce Platform Lead
Core
Lead the Salesforce platform delivery, roadmap, and support processes to ensure value delivery for business and technology stakeholders.
Role type
Senior Salesforce Platform Lead
Builds
Salesforce platform enhancements, bug fixes, and support process improvements
Domain
Financial Services / Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce platform ownership, backlog refinement, stakeholder management, roadmap development, support process optimization
Preferred skills
Concentration in Information Systems, Computer Science, or Finance
Technologies
Salesforce
Responsibilities
Refine prioritized backlog items with the delivery team, design enhancements and bug fixes with the development team, review implemented capabilities, develop and maintain the Salesforce roadmap, refine support processes to reduce friction, identify persistent support requests for mitigation
Seniority
Senior, hands-on IC
