Front Office Supervisor - The Wickaninnish Inn
Core
Lead the Front Office team at a luxury Relais & Châteaux property, ensuring efficient guest service and departmental operations.
Role type
Front Office Supervisor (hands-on leadership)
Builds
Guest experiences and operational efficiency for a high-end hotel
Domain
Hospitality / Luxury Hotel Management
Deliverable
product features
Required skills
Guest service leadership, team supervision, budgeting, HR functions, system implementation, administrative management, financial statement knowledge
Preferred skills
West Coast culture alignment, proactive leadership, creative problem solving, multi-tasking in stress
Technologies
Maestro, PMS, Microsoft Word, Squirrel, File Maker Pro, Excel
Responsibilities
Support Front Office Manager, handle immediate guest assistance, participate in HR functions, improve guest flow systems, assist in budget creation, maintain department cleanliness, complete administrative tasks
Seniority
Mid-level Supervisor