American Girl Retail Sales Lead (Full-Time)
Core
Lead retail sales operations and deliver exceptional customer service for American Girl dolls and experiences at the Los Angeles store.
Role type
Retail Sales Lead (Supervisory)
Builds
In-store shopping experiences, merchandise sales, and customer engagement
Domain
Retail / Toys & Family Entertainment
Deliverable
product features
Required skills
Supervisory experience, customer service, staff coaching, schedule management, Microsoft Excel/Outlook/Word proficiency, sales goal tracking
Preferred skills
Lead/supervisory background, experience with diverse workforces
Responsibilities
Support retail sales manager in merchandise management and business analysis; execute supervisory duties including floor presentation standards and staff coaching; lead by example in customer service; oversee sales floor and resolve customer concerns as Manager on Duty