Associate, Wonderful Store
Core
Welcome customers, provide wine education and recommendations, and manage store operations and inventory for a winery tasting room.
Role type
Associate Store Associate (Wine & Hospitality)
Builds
Customer experiences and operational efficiency for a winery tasting room
Domain
Wine industry / Hospitality
Deliverable
client delivery
Required skills
Customer service, wine knowledge (CMS Level 1 or WSET Level 1+), POS operation, inventory management, age verification, product merchandising
Preferred skills
Wine pouring certification (CA RBS), public speaking, Microsoft Office proficiency
Technologies
Clover/C7 POS system, Microsoft Office Suite
Responsibilities
Greet and assist customers with wine selection and pairings, maintain sales floor and inventory, operate POS system, handle age verification, perform opening/closing procedures
Seniority
Entry-level to Junior, hands-on IC