F&B Hostess F/M/X
Core
Front-of-house hostess acting as the first point of contact for guests at a five-star luxury hotel restaurant, managing welcome, seating, and guest flow.
Role type
Front-of-house hostess
Builds
Guest dining experience and smooth restaurant operations
Domain
Luxury hospitality / Fine dining
Deliverable
Product features (guest service experience)
Required skills
Guest relations, reservation management, table turnover coordination, VIP service, complaint handling, reservation system usage, shift flexibility
Preferred skills
Luxury hospitality experience, Italian fluency, English proficiency, computer literacy
Technologies
Booking systems
Responsibilities
Welcome guests professionally, coordinate seating plans and guest flow, escort guests and present menus, handle inquiries and special requests, maintain reservation records, support VIP guests, manage entrance area presentation, assist with guest feedback
Seniority
Entry-level to Junior