ONSITE Traffic Monitoring Operator/Call Center - Indianapolis, IN
Core
Monitor traffic incidents and disseminate information to emergency responders and the public via a Traffic Management Center.
Role type
Traffic Management Center Operator
Builds
Real-time traffic incident response and public traveler information updates
Domain
Transportation / Intelligent Transportation Systems (ITS)
Deliverable
client delivery
Required skills
CCTV monitoring, radio communications, incident assessment, data entry, database management, dynamic message board updates, multi-source data synthesis
Preferred skills
Transportation dispatch experience, knowledge of local roadways, calm performance under pressure, multitasking
Technologies
CCTV, 2-way radios, Global Events Manager (GEM), CARS database, Dynamic Message Boards (DMS), Intelligent Transportation Systems (ITS)
Responsibilities
Monitor CCTV cameras and road sensor data to detect incidents; communicate with emergency agencies via radio; input incident data into databases; update traveler information on message boards; assess incident severity and clearance times.
Seniority
Entry-level to Mid-level, hands-on IC
