Wealth Platform Support Analyst - 6 Month FTC
Core
Provide Level 2 technical support, incident triage, and problem resolution for Core Wealth Management platforms and trading systems.
Role type
Level 2 Application Support Analyst (Wealth Management)
Builds
Core Wealth platforms, Portfolio management suites, and trading platforms
Domain
Financial Services / Wealth Management
Deliverable
client delivery
Required skills
Level 2 technical support, incident management, SQL, REST API, JIRA, Confluence, Microsoft Office, application configuration, release management, problem analysis
Preferred skills
Knowledge of Iress, Avaloq, Fidessa, CISI qualifications
Responsibilities
Investigate and resolve technical issues, prioritize incidents based on impact and urgency, manage change processes with suppliers and internal teams, support application upgrades and testing
Seniority
Individual Contributor, 6-month fixed-term contract
