Superviseur d'étage (H/F)
Core
Ensure cleanliness, elegance, and presentation of guest rooms and public spaces while supervising housekeeping staff to deliver personalized luxury service.
Role type
Senior housekeeping supervisor (luxury hotel)
Builds
Guest rooms, suites, and public areas for Fairmont hotel guests
Domain
Luxury hospitality
Deliverable
physical/clinical work
Required skills
Housekeeping operations, team supervision, staff training, quality standards enforcement, maintenance coordination, inventory management, guest relations, reporting
Preferred skills
Luxury hotel experience, Accor/Fairmont standards knowledge, Arabic language
Technologies
None stated
Responsibilities
Inspect rooms and suites daily, assign rooms and control work, supervise and train housekeeping staff, communicate with front office and guest relations, maintain inventory and equipment, submit daily reports
Seniority
Senior, hands-on IC