National Agency Operations Manager
Core
Partner with Agency leadership to drive business performance, operational efficiency, and continuous improvement across the Agency division.
Role type
National Agency Operations Manager
Builds
Streamlined processes, scalable support models, and data-driven decision-making frameworks for the Agency division.
Domain
Professional Services / Real Estate (Colliers)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, business improvement, commercial acumen, process improvement, technology adoption, project management, data analysis, stakeholder management, strategic project leadership
Preferred skills
AI-enabled ways of working, automation, business transformation, change program leadership
Technologies
AI tools, automation platforms, data visualization tools
Responsibilities
Partnering with Agency leaders to drive business performance and profitability; Leading operational improvement initiatives across multiple service lines; Championing technology adoption and automation; Developing data-driven insights and dashboards; Standardizing processes and creating scalable support models; Leading strategic projects and business transformation initiatives
Seniority
Senior, hands-on IC
