Representante de Atención al Cliente
Core
Provide commercial-administrative support to customers and the sales force by handling inquiries, processing orders, and managing sales documentation.
Role type
Customer Service Representative (Order Processing)
Builds
Order fulfillment and sales administration workflows
Domain
Construction chemicals and automotive adhesives
Deliverable
product features
Required skills
Customer service management, PC and Office tools usage, order entry and invoicing, coordination with logistics and credit departments
Preferred skills
Analytical mindset, methodical approach, proactive attitude, attention to detail
Technologies
PC, Office tools
Responsibilities
Answer daily customer inquiries via phone, in-person, or digital channels; process and coordinate customer orders for pickup or shipment; enter, assign, prepare, and invoice orders in the computer system; organize physical sales administration documentation
Seniority
Entry-level to Junior
