Case Management Department Manager
Core
Lead and develop a team of case managers to deliver person-centered services for individuals with disabilities or aging, ensuring compliance with state and federal requirements.
Role type
Senior Case Management Department Supervisor
Builds
Comprehensive case management programs including assessment, planning, referral, coordination, monitoring, consultation, and advocacy
Domain
Human services / Disability support / Aging services
Deliverable
client delivery
Required skills
Team leadership and mentorship, Program development and continuous improvement, Performance monitoring and quality assurance, Regulatory compliance, Stakeholder partnership management, Strategic planning and budgeting, Policy and procedure development, Conflict resolution, Analytical evaluation and reporting
Preferred skills
Knowledge of local community, Adaptability to varied duties
Technologies
None stated
Responsibilities
Lead, mentor, and develop a team of case managers; Recruit, train, and retain top talent; Drive program development and continuous improvement; Monitor performance, quality assurance standards, and compliance; Partner with counties and community stakeholders; Oversee delivery of case management services; Collaborate on strategic planning, operational goals, and budgeting; Develop and implement policies and best practices