Réceptionniste au Spa
Core
Front desk receptionist for a luxury spa, managing guest check-ins, reservations, billing, and service inquiries to ensure a 5-star experience.
Role type
Spa receptionist
Builds
Guest check-in/out, service reservations, billing processing
Domain
Hospitality / Spa services
Deliverable
client delivery
Required skills
Bilingual French/English (C1), customer service, reservation management, billing compliance, computer literacy (Microsoft Office, Google Docs/Drive)
Preferred skills
Teamwork, autonomy, dynamism, honesty, versatility, initiative, organization
Responsibilities
Welcome guests and register them, handle phone and online reservations, inform clients of treatments and products, ensure billing compliance at departure, answer client questions via phone and email, resolve difficulties with empathy
Seniority
Entry-level to Mid-level
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