Service Admin Assistant - Jordan Toyota
Core
Managing internet-based service inquiries for new and pre-owned vehicles, generating service appointments, and maintaining customer files via CRM.
Role type
Service Administration Assistant
Builds
Service appointments and customer service records
Domain
Automotive retail / Customer service
Deliverable
product features
Required skills
CRM software proficiency, lead management tools, data entry, phone surveying, report compilation, cashiering
Preferred skills
MS Office Suite, independent work, call center environment experience, organizational skills
Responsibilities
Respond to internet inquiries, enter customer data into CRM, generate service appointments, conduct phone surveys, compile reports, perform cashier duties
Seniority
Entry-level
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