Team Leader
Core
Lead a team in a busy pub and hotel operation, managing shifts, ensuring high service standards, and resolving operational issues.
Role type
Team Leader (Hospitality)
Builds
Pub services (dining, bar, sports viewing) and hotel guest services
Domain
Hospitality / Pub & Hotel
Deliverable
product features
Required skills
Team leadership, shift management, customer service, health and safety compliance, allergen control, opening/closing procedures, guest check-in
Preferred skills
Table service experience, ability to work early mornings and late nights, adaptability
Technologies
None
Responsibilities
Coordinate team during busy shifts, deputize for management, maintain bar safety and cleanliness, handle hotel guest queries, ensure high service standards
Seniority
Junior to Mid-level, hands-on IC
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