Senior Staff Engineer( Qualtrics Survey Operations Specialist )
Core
End-to-end configuration and operational management of complex surveys within the Qualtrics platform.
Role type
Senior Staff Engineer (Qualtrics Survey Operations Specialist)
Builds
Production-ready surveys, workflows, and multilingual survey programs
Domain
Customer Experience / Survey Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Qualtrics platform expertise, complex survey logic (branching, skip, display), workflow automation, multilingual survey management, functional and UX testing, troubleshooting, version control, survey governance
Preferred skills
Qualtrics XM/Employee Experience solutions, JavaScript/HTML/CSS customization, API integrations, dashboards
Technologies
Qualtrics, JavaScript, HTML, CSS
Responsibilities
Build and configure complex surveys with advanced logic and workflows; manage multilingual survey updates and translations; execute functional and UX testing; troubleshoot configuration and production issues; coordinate with stakeholders to translate requirements into configurations; maintain documentation and ensure adherence to quality standards
Seniority
Senior Staff, hands-on individual contributor
