Porter
Core
Welcome guests, manage luggage and car services, and provide local information in the hotel lobby.
Role type
Front-line hospitality porter
Builds
Guest arrival experience, luggage handling, and car parking/retrieval services
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest interaction, luggage handling, car driving (auto/manual), local knowledge, physical fitness (lifting 30kg)
Preferred skills
Manual car driving ability
Technologies
None
Responsibilities
Welcome guests and visitors, assist with luggage transfer and storage, park and retrieve guest cars, provide directions and local information
Seniority
Entry-level, hands-on IC
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