Ingénieur IT Operations Senior – Infrastructure & Support N2/N3 (H/F)
Core
Senior IT Operations Engineer responsible for supporting, maintaining, and evolving distributed international IT infrastructures aboard a global fleet, covering systems, workplace, mobility, network, and cybersecurity.
Role type
Senior IC IT Operations Engineer (Infrastructure & Support)
Builds
Onboarded IT environments and mobile device fleets for international operations
Domain
International maritime/aviation logistics IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
N2/N3 technical support, Windows/Linux administration, mobile device management (Intune/Samsung Knox/Android Enterprise), network troubleshooting (LAN/WAN/Switching/Wi-Fi/Firewall), incident management, root cause analysis, change management, capacity planning, vendor coordination
Preferred skills
International/multisite/distant environment experience, cybersecurity hardening, obsolescence management
Technologies
Windows Server, Linux, macOS, Virtualization, Microsoft Intune, Samsung Knox, Android Enterprise, Cisco Switching, ServiceNow
Responsibilities
Provide N2/N3 technical and application support to remote users; Maintain onboard IT infrastructures; Administer workstations, servers, and mobile terminals; Deploy new solutions and applications; Diagnose system, network, and mobility incidents; Coordinate resolution of critical incidents; Manage IT asset lifecycle and capacity planning; Contribute to vulnerability treatment and infrastructure hardening; Coordinate with technical teams and vendors.
Seniority
Senior, hands-on IC