KYC Operations Team Lead - Deactivations
Core
Lead a newly formed team of senior analysts to investigate complex KYC cases, perform enhanced due diligence (EDD), and ensure regulatory compliance for Wise's financial ecosystem.
Role type
Senior IC Team Lead (KYC Operations/Deactivations)
Builds
A specialized Deactivations team and its operational processes/tools for Wise
Domain
Financial Services / Anti-Money Laundering (AML) / KYC
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, process improvement, risk assessment, regulatory compliance knowledge, quality assurance, stakeholder management, performance metrics analysis
Preferred skills
Subject matter expertise in EDD/AML, analytics tool usage, mentoring
Technologies
Looker, Superset
Responsibilities
Coach and develop a team of KYC analysts, identify process improvement opportunities, measure team KPIs and ensure quality standards, act as a point of contact for complex customer escalations, implement quality assurance frameworks, collaborate with stakeholders on high-risk cases
Seniority
Senior, hands-on IC with team leadership
