Group Product Manager, Compliance Agent Experience
Core
Lead the Compliance Agent Experience product team to build AI-powered, automation-first investigation tooling for Coinbase's Financial Crime programs (AML, KYC, EDD, Sanctions), enabling human-in-the-loop workflows that improve investigation quality and efficiency for 100M+ customers.
Role type
Group Product Manager (Compliance Operations & AI Tooling)
Builds
Next-generation AI-powered and workflow-driven investigation experiences (human-in-the-loop) for global Compliance Operations.
Domain
Fintech / Financial Crime / Compliance Operations / AI & Automation
Deliverable
production ML models | product features
Required skills
AI fluency, product vision & execution, cross-functional leadership, analytical skills, human-in-the-loop design, vendor strategy, regulatory compliance knowledge
Preferred skills
AML/transaction monitoring experience, model risk management familiarity, QA/QC in operational decisioning
Technologies
LLM tooling, OSINT, case enrichment platforms, automation workflows
Responsibilities
Own product strategy and execution for Compliance CX Agent Experience; Define multi-year roadmap balancing scale, effectiveness, and resiliency; Drive automation-first and AI-assisted investigation workflows; Partner with Engineering, Data Science, and Compliance to deliver integrated tooling; Establish success metrics and instrumentation for Compliance tooling; Address security, privacy, and compliance requirements; Drive build vs. buy and vendor strategy; Mentor a globally distributed product group.
Seniority
Group level, hands-on IC with team leadership