Application Support Engineer
Core
Providing hands-on day-to-day user application support, troubleshooting issues, and ensuring smooth system operations for business stakeholders.
Role type
Application Support Engineer
Builds
Maintains application, server, and environment configurations; executes automations and health checks to eliminate recurring production issues.
Domain
Financial Services (Credit & Private Equity)
Deliverable
Production support & stability
Required skills
Application administration, system monitoring, root cause analysis, vendor management, SLA adherence, configuration management, security policy enforcement, documentation
Preferred skills
Financial services domain knowledge (fund/portfolio management, accounting practices, legal entity concepts), experience with staffing vendors
Technologies
Confluence, unspecified application stack
Responsibilities
Troubleshoot and remediate application issues within SLA timeframes, monitor system activities and resources, maintain application and environment configurations, collaborate with engineering teams on system transitions, document issues and resolutions.
Seniority
Mid-level, hands-on IC
