Retail Customer Service - Weekends & Evenings

South Shields, England, gb💼 Full-time💰 $27,040–$27,040🗓 2026-09-15 → 2026-09-28

Core

Deliver top customer service and drive standards in Ladbrokes & Coral betting shops by serving customers, building relationships, and encouraging repeat custom.

Role type

Retail Customer Service Manager

Builds

Betting shop operations and customer experience

Domain

Sports betting and gaming retail

Deliverable

client delivery

Required skills

Cash handling, payment transactions, customer service, problem-solving, empathy, opening/closing procedures, target achievement

Preferred skills

Previous customer-facing work experience, confidence working with customers in person, familiarity with betting terminals

Responsibilities

Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions, handle customer complaints, maintain high shop standards, open or close the shop

Seniority

Entry-level, hands-on IC

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About Entain

Entain is hiring a Principal Machine Learning Engineer to join our wider Enterprise DS&AI team that supports our core Brands and Regions. As a Principal Machine Learning Engineer, you will support, design, develop, deploy, and maintain advanced software and infrastructure capabilities within the specialised technical domain of Machine Learning Engineering, MLOps, AIOps, and GenAI enablement. Reporting to the ML Engineering Manager, you will be part of the Enterprise DS&AI Centre of Excellence, focused on creating, scaling, and enhancing machine learning platforms, frameworks, and operational c