Deputy Branch Operations Manager
Core
Lead and motivate security teams to deliver high-quality service, ensuring safety, compliance, and operational efficiency across client sites.
Role type
Senior IC operations manager (security services)
Builds
Security services for clients in the Plymouth and Exeter regions
Domain
Security services / Facility management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
workforce planning, cost control, performance management, talent development, risk assessment, site security audits, employee welfare management, succession planning, business intelligence analysis
Preferred skills
commercial acumen, stakeholder relationship management, problem-solving, data-driven decision making
Technologies
business intelligence tools
Responsibilities
Lead and motivate teams to meet service level agreements; manage direct costs and expenditure; conduct regular site security audits; oversee workforce resourcing and training; manage performance improvement and disciplinary processes; drive employee engagement and retention; support talent management and succession planning; collaborate with the Branch Operations Manager on strategy and solutions.
Seniority
Senior, hands-on IC
