Freelance IT Proximity Engineer (m/w/d)
Core
On-site IT proximity support and hardware troubleshooting for end-user technologies and industrial equipment in manufacturing, warehouse, and logistics environments.
Role type
Level 1 & 2 IT Proximity Engineer (Field Support)
Builds
Operational continuity for production, warehouse, and office IT infrastructure
Domain
Manufacturing / Industrial IT / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware fault-finding, diagnostic skills, Windows 11 support, Microsoft 365 administration, basic network connectivity, industrial hardware diagnosis, ServiceNow usage, ITIL processes, asset management, cable testing, SAP RF device support
Preferred skills
SAP RF device support, warehouse scanning technology, industrial printers, touchscreens, vehicle-mounted equipment, Microsoft/CompTIA/ITIL certifications
Technologies
Windows 11, Microsoft 365, Teams, SAP, ServiceNow
Responsibilities
Provide Level 1 support for end-user devices (PCs, laptops, mobile phones, printers), diagnose and repair industrial hardware (RF scanners, scales, workstations), configure and deploy IT equipment across multiple sites, perform physical connectivity checks and cable testing, manage user lifecycle activities (setup, moves, leavers), maintain accurate asset and CMDB records, escalate complex infrastructure/network/security issues, support IT projects with local device rollouts.
Seniority
Mid-level, hands-on IC
