Operador(a) de serviço ao cliente (m/f)
Core
Guiding tour groups and individual visitors, selling tickets and museum products, and promoting museum services through personalized service.
Role type
Customer service operator (museum tours)
Builds
Guided tours, ticket sales, retail sales
Domain
Tourism / Cultural heritage
Deliverable
client delivery
Required skills
Guiding tour groups, selling tickets, retail sales, personalized customer service, English or French language proficiency
Preferred skills
Prior experience in guided tours, adaptability to different functions, responsibility, organization, autonomy, communication skills, interpersonal relationship skills
Technologies
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Responsibilities
Conduct guided tours for groups and individual visitors, sell simple or combined tickets, provide customer service and sell products in the museum shop, promote museum services and products through personalized attention
Seniority
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