Podpora oddělení Automotive, hot-line pro autoservisy – STUDENT
Core
Student support for automotive hot-line and training operations, assisting auto repair shops with software configuration and handling technical inquiries.
Role type
Student technical support specialist (automotive)
Builds
Software configurations for Bosch ESI Tronic, training materials, and web portal content
Domain
Automotive / Technical Support
Deliverable
client delivery | dashboards & analysis
Required skills
MS Office (Excel), English (communicative), automotive construction and maintenance knowledge, ticketing system usage
Preferred skills
German language, vocational training in auto repair, bachelor's thesis support
Technologies
Bosch ESI Tronic, CDB, MS Office
Responsibilities
Support hot-line and advise auto repair shops, check Bosch ESI Tronic software settings on customer PCs, handle phone requests, remotely check software updates, adjust PC settings, record resolved tickets in CDB, prepare BTS forms, prepare materials for web portal, translate service information from English/Dutch, print and bind training presentations, prepare training vehicles
Seniority
Student (part-time)