Assistant(e) pharmaceutique
Core
Provide pharmaceutical consulting and patient support by answering client questions, advising on safe medication use, and handling product-related requests.
Role type
Pharmaceutical assistant (customer support)
Builds
Redcare Pharmacy online pharmacy services
Domain
Healthcare / E-commerce pharmacy
Deliverable
client delivery
Required skills
Pharmaceutical knowledge, French (fluent), written communication, customer service, digital tools proficiency
Preferred skills
Dutch, English, or German, prior experience in a pharmacy setting
Responsibilities
Answer pharmaceutical client questions via email, advise on safe medication usage, process product requests and complaints, identify potential contraindications, collaborate with customer service and pharmacy teams, improve website content and processes
Seniority
Entry-level to Junior
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