Customer Service Representative (7678)
Core
Handle customer inquiries, resolve complaints, and process orders for a Domino's franchise.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Customer service, complaint resolution, order processing, CRM software usage, product knowledge, multitasking, math skills, attention to detail
Preferred skills
Previous customer service experience, high school diploma or equivalent
Responsibilities
Decode and respond to customer inquiries, resolve customer complaints, process and manage orders, document customer interactions in CRM, identify issues and escalate to management, contribute ideas to improve customer service processes
Seniority
Entry-level, individual contributor
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