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Guest Experience Executive

Kuala Lumpur, Federal Territory of Kuala Lumpur, my💼 Full-time🗓 2026-09-15 → 2026-09-28

Core

Deliver exceptional guest service, handle inquiries and complaints, and coordinate with departments to ensure memorable guest experiences throughout their stay.

Role type

Guest Experience Executive

Builds

Memorable guest experiences and service delivery

Domain

Hospitality / Hotel Operations

Deliverable

product features

Required skills

Guest service, complaint handling, cross-department coordination, VIP guest management, record keeping

Preferred skills

Communication, interpersonal skills, positive attitude, shift flexibility

Responsibilities

Deliver exceptional guest service, handle guest inquiries and complaints, coordinate with departments, assist with VIP arrivals and special requests, maintain accurate guest records

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