Invoicing Support Specialist
Core
Provide invoice clarification and guidance on MYLE billing and payment platforms to clinics, hospitals, and healthcare professionals via phone, email, or videoconference.
Role type
Invoicing Support Specialist
Builds
MYLE billing and payment platforms
Domain
Healthcare technology / Billing automation
Deliverable
client delivery
Required skills
billing, accounts receivable, collections, analyzing billing discrepancies, explaining financial information, SaaS solutions, financial applications
Preferred skills
billing/collections automation platforms, Salesforce or CRM
Responsibilities
Respond to customer requests via phone, email, or videoconference; Provide invoice clarification and guidance on MYLE billing and payment platforms; Understand and identify the source of customer problems and propose solutions; Collaborate with team members to resolve tickets; Escalate tickets based on complexity.
Seniority
Individual Contributor
