Transcon Agent
Core
Manage freight process flow, data entry, tracking, billing, and customer interactions to ensure timely delivery and clearance.
Role type
Logistics operations agent
Builds
Freight shipments and client/vendor billing
Domain
International logistics and supply chain
Deliverable
product features
Required skills
Data entry, tracking and reporting, client and vendor communication, billing management, compliance adherence, KPI monitoring, internal procedure maintenance
Preferred skills
Hazardous Materials certification
Technologies
Excel, Word
Responsibilities
Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into operational systems; Track and trace Transcon files and reporting; Ensure accurate and timely client and vendor billing; Ensure delivery of freight and timely clearance; Interact with customers in arranging shipments; Contribute and maintain good relationships with suppliers; Meet compliance standards; Respond to network communications and emails; Meet KPI standards; Understand customer procedures and maintain updated internal DLSOPs
Seniority
Entry-level to Junior
