Customer Care Representative- Spanish/Portuguese/Dutch
On-site · Egypt
Core
Handle customer interactions and deliver tailored solutions via phone to meet customer needs.
Role type
Customer Service Representative
Builds
Customer support services for global enterprise clients
Domain
Customer Service / BPO
Deliverable
client delivery
Required skills
Spanish fluency (B2/C1), problem-solving, active listening, attention to detail, CRM tool familiarity
Preferred skills
Prior customer-facing experience, flexibility for night/overnight shifts
Responsibilities
Handle customer interactions with efficiency and empathy, deliver tailored solutions, maintain professional phone etiquette