Gouvernant du soir confirmé (H/F)
Core
Supervise, coordinate, and organize evening floor staff (housekeeping, valets, porters, linen staff) and ensure quality standards, hygiene, and safety compliance during the evening shift at a luxury hotel.
Role type
Senior evening floor supervisor (housekeeping & service)
Builds
Clean and maintained guest rooms, public areas (restaurant, spa, pool, fitness), and service zones for hotel guests
Domain
Luxury hospitality / Hotel management
Required skills
Team supervision, quality control, hygiene and safety compliance, guest satisfaction management, operational coordination
Preferred skills
Continuous service improvement, team cohesion, operational optimization
Technologies
None stated
Responsibilities
Ensure cleanliness and maintenance of rooms and public spaces throughout the evening; Ensure constant guest satisfaction while adhering to hotel policy, security rules, and social climate; Represent the establishment's image with professional and exemplary conduct; Contribute to continuous service quality improvement and operational optimization
Seniority
Senior, hands-on IC