Réceptionniste tournant(e) (H/F)
Core
Front-of-house receptionist providing personalized guest services, handling check-ins/check-outs, billing, and cash management at a luxury hotel.
Role type
Front-of-house receptionist (luxury hospitality)
Builds
Guest experiences and hotel revenue
Domain
Luxury hospitality / Hotel management
Deliverable
client delivery
Required skills
Guest relations, cash handling, billing procedures, shift coverage, HMS software knowledge, English fluency
Preferred skills
Additional foreign languages, high-end hotel experience
Responsibilities
Welcome guests and manage their stay from arrival to departure, optimize sales by promoting hotel services, ensure smooth information flow between departments, manage cash float and billing procedures, replace Night Directors during leave and close registers, contribute to service quality and quantity targets