Manager, FMCG Industry Insights
Core
Lead a Customer Success team to deliver FMCG industry insights, drive client growth, and ensure high-quality project delivery through data analysis and strategic recommendations.
Role type
Manager, Customer Success (FMCG)
Builds
Client reports, presentations, and actionable business insights for FMCG clients
Domain
Consumer Intelligence / FMCG Retail
Deliverable
client delivery
Required skills
People management, project management, business acumen, strategic planning, client consultation, team training, performance review, presentation delivery
Preferred skills
Digital environment experience, virtual work adaptability, growth and brand strategy understanding
Technologies
Modern analytics platforms, digital tools
Responsibilities
Conduct performance reviews and training for direct reports; consult with clients on business concerns; supervise project management stages; drive client satisfaction with strategic insights; develop industry trend understanding; allocate work based on team capacity
Seniority
Manager, hands-on leadership