Spa Manager
Core
Oversee day-to-day operations of a luxury bio-wellness retreat spa, delivering personalized guest experiences and managing team performance.
Role type
Senior IC Spa Manager
Builds
Luxury spa services, guest journeys, and operational reports
Domain
Luxury hospitality / Bio-wellness / Spa & Beauty
Deliverable
client delivery
Required skills
Spa operations management, team leadership and coaching, financial analysis (P&L), inventory management, treatment delivery (massage/facial/body), stakeholder collaboration, trend analysis
Preferred skills
EMFACE and EXION technology experience, luxury hotel/resort management background, Book4Time software proficiency
Technologies
Book4Time, EMFACE, EXION
Responsibilities
Oversee daily spa operations including rostering and recruitment; Lead and coach the spa team to deliver exceptional guest experiences; Manage inventory, purchasing, and supplier relationships; Review monthly P&L statements and provide financial recommendations; Deliver high-end treatments for VIP clientele; Collaborate with marketing on promotions and partnerships.
Seniority
Senior, hands-on IC
