Spa & Recreation Receptionist
Core
First point of contact for guests at luxury spa and recreation facilities, managing appointments and ensuring personalized service.
Role type
Spa & Recreation Receptionist
Builds
Guest experiences and operational flow for spa and recreation services
Domain
Luxury hospitality, wellness, and recreation
Deliverable
product features
Required skills
Appointment management, guest service, payment processing, communication, organization, Microsoft Office proficiency
Preferred skills
Spa/wellness industry experience, hospitality certification, additional languages, spa management systems knowledge
Responsibilities
Welcome guests and provide personalized service, manage reservations and scheduling, handle inquiries about treatments and facilities, process check-in/check-out and billing, maintain reception area standards, coordinate with therapists and attendants, promote services and memberships, maintain guest profiles, ensure health and safety compliance, support opening/closing procedures
Seniority
Entry-level to Junior
